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Benefits of Performance Reporting

David Anker has been blogging about the shortfalls of performance reporting. His argument is that performance reporting isn’t performance management, an argument I wholeheartedly agree with. However, performance reporting is not without its merits. Below are a number of reasons why it can be useful. But first what do we mean by performance reporting? Here, … Continue reading

Cranfield School of Management’s 50th Anniversary and 50 years of management

http://www.cranfieldsom50.com/ Maury Peiperl’s recent blog about the origins of the school in a work study group back in 1953 started me thinking about how much work has changed since then. From the late 1880s to the start of the last century we had the earliest developments of management in Taylorism and the concept of scientific … Continue reading

Why Performance Reporting is NOT Performance Management! – Part 5 – Trust to Luck?

Alan Sugar, once chairman of Tottenham Hotspurs, is something like Marmite to most people – you either love him or hate him. However, there’s quite some insight in one of his quotes – “There is a lot of luck in football. Following England is like following Wycombe Wanderers or Leyton Orient. You hope for the best … Continue reading

Does your organisation need a Highway Code?

It’s always good when practice matches theory. Over my last few years at work I have been acutely aware just how badly some business processes can affect productivity and morale. We often hear about red tape imposed on businesses by government, but it seems to me that businesses have a great aptitude for tying their … Continue reading

Why Performance Reporting is NOT Performance Management! – Part 4

This is the transcript of a radio conversation of a US naval ship with Canadian authorities off the coast of Newfoundland in October, 1995. Americans: Please divert your course 15 degrees to the North to avoid a collision. Canadians: Recommend you divert YOUR course 15 degrees to the South to avoid a collision. Americans: This … Continue reading

How the energy market fails us all

“Anger as energy bills rise by 37%” That is the headline in the Telegraph this morning and we are now hearing a whole set of rhetoric about lack of competition in the energy market and the proposed Tory cap on energy prices. I don’t want to sound political here but this was the cap that … Continue reading

Why Performance Reporting is NOT Performance Management! – Part 3

We’ve enlisted the help of Jim Hacker from that well-loved series “Yes, Minister“, along with his trusty Principal Private Secretary Bernard Wooley to make a point for us this week: Hacker: “Why can’t Ministers go anywhere without their briefs?” Bernard: “It’s in case they get caught with their trousers down!” And this is the problem … Continue reading